Hear what George’s Customer’s Think

March 28, 2010

To Whom It May Concern:

In 2009 we asked George Chung of George Chung Realtors to help us sell our home. This was the best choice me and my family ever made! There is no one that could have done a better job! (As we had tried another realtor group prior that said they were the best and very familiar with the West Side, as it turned out they were not!) George Chung and his staff are professional, work extremely hard and when they promise something they deifnitely deliver.

We needed to sell our home and George Chung knew what to do. The attention that he gave along with honest caring and his knowledge were a blessing. I have never seen a realtor and his staff work so smoothly together from the beginning when the “For Sale” sign went up, to the day the sign was taken down. He/they made it so easy for me, my brother and elderly mother, always returning our calls, answering our many questions, and most importantly, George Chung kept his word on everything he promised from day one. I can’t imagine anybody else having the knowledge/intelligence he has. He is an extremely honest man and a very giving person and at the same time he is the hardest worker I know, and yet he will still give you that hearty laugh and a smile that you cannot help but smile back at.

Going through a chapter in my/our life that we were very fearful of, George Chung and his staff made it a very pleasant journey, and for that we cannot thank them enough! We were never left in the dark, George and his staff were always in touch with us be it via e-mail, telephone or in person. They work with you in every way which is so important because we never had to stress because we were kept informed. 

I want to say to anyone that has to sell their home or buy a home to not waste any precious time with other so called professionals, who will give you headaches by not responding to your calls or e-mails, that really don’t care at all, that time is wasted.

If you really want the best of the best, I highly recommend Georgef Chung Realtors. What you get is commitment, dedication and highly knowledgeable people with experience and kindness. 

Thank you from the bottom of me and my family’s heart George! You and your wonderful staff truly were a blessing.

Sincerely,

Linda Bence

Dear George,

Mom & I would like to thank you so very much for all your kindness & how beautifully you handled the sale of our home!

Mom & I appreciated you coming out to Thousand Oaks when the -?- was needed. I know you were aware of how hard it was for mom to get around, so please know in your heart how much that meant to us!

I would like also to thank you for making this deal go through…We both know that this -?-

to -?- with, but you made it happen! With your hard work & experience it was resolved!

Thank you too for helping move the furniture for my son, they are so happy to have it in their home! All ready for Thanksgiving!

Mom chose you immediately because she knew you for 30 years. I had no doubt you were the -?- the realtor she wanted to sell her lovely home that meant so much to her & me for all our lives. You did a wonderful job. George She was right to trust you. We will absolutely always be grateful to you for taking such good care of us.

Best of regards, Ellen & Marcia

Dear George,

I am writing this letter to thank you for the service your company provided to my brother and me, related to the sale of our mother’s home.

Your company provides a full range of services to sellers, from home repairs and upgrades through escrow and title services. Our mom’s house was in need of repairs and upgrades. We used your contracting services group to accomplish the needed work. We felt that the rates that were charged, for the large amount of work that was done, were very fair and that the work performed was excellent.

The company held open houses for the home every Sunday and also had flyers for the home at other open houses in the area. This and the posting of the house on your internet site provided maximum exposure for the property. 

Once offers came in for the home and the home went into escrow, you kept me informed continuously. I live outside the area where the home was sold so all of hte transactions were handled over the phone and via fax. The sale and escrow process went smoothly. My brother and I were very satisfied with the price that was paid for the home. 

In closing, I would like to say that George Chung Realtors has been a fixture in the Mar Vista area for over 30 years. George and his team pride themselves in the service that they provide to their clients. I highly recommend them to anyone who wants to get the best service and best possible price for their home.

Sincerely, 

Brad DeMirjian

Dear George,

Thank you from the bottom of my heart for the very generous donation to Habitat for Humanity in Daryl’s memory. 

Your kindness will be long rmeembered and the resulting homes will change hte lives of 10 very deserving families. 

Regards,

Julia Wong

Dar Ladi,

Sorry it’s taken me so long to say thank you for all your hard work. We appreciate it! And thank you for your concern about our lauren. She is much better now – it took a long time to get her meds right. And thank you for the card you made with photos of my dad’s house – it is a nice keepsake. 

All the best to you! 

Sincerely, Lori, Fred & family

George Chung was my realtor in 2000. He successfully navigated me through a complicated contingency sale with ease. My house was sold for a large profit. I was impressed by his friendly professionalism and efficiency. I always felt confidence in his ability with my transaction.

One of the reasons I chose to work with George is because he would visit my home every year and talk about how things were going. He was very friendly and courteous. I was happy he was a local realtor too.

I would strongly recommend George to help buy or sell real estate. If I lived in Los Angeles I would use his services again.

James Neely

Sacramento, California

Dear George:

I want to thank you and your staff for such great service!

You and your agent Christina Hopkins sold my house in 30 days in this “down” market! Christina is a pleasure to work with. She does an excellent job of keeping me informed of whatever is happening, follows through on everything right away, and is very thoughtful and considerate of my schedule when making appointments to show my house. Your escrow officer Henry Heimowitz is also a very good in keeping me informed and in answering my questions.

My decision to list the sale of my house with you and your company was definitely the right decision. I selected you because of your knowledge and expertise of the area and you have survived the challenging real estate market during the past 30-plus years. I also remember your referrals to good, reliable contractors when my husband and I needed help in the past. 

I would highly recommend your company to anyone!

Sincerely,

Aileen Omote

To Whom It May Concern:

This letter is to confirm that the George Chung Realty has performed an excellent service in the sale of my house located at 13200 Lake Street Los Angeles, CA 90066.

The personnel of the said company showed great resource and abilities. Therefore, without hesitation, I’m recommending the George Chung Realty to anyone that requires the sale of their property.

Sincerely,

William P. O’Sullivan

Hi George:

Picture two octogenarians bordering on dementia deciding to sell their home to be closer to their son. Little or no considerating was given to the fact that the housing market was in total disarray. Banks were failing, creative financing had turned into foreclosures and the mega loan companies were sinking into a quagmire of delinquent payments. Add this to the shrinking dollar and the sky rocketing gas prices and you have the perfect environment for disaster. Sell your home? Are you crazy!

Then a miracle happened. A middle age guy with an infectious smile, a booming voice that rattled the fillings in your teeth and the charm of the boy next door came into our life. He had been knocking on our door for years just to say hello and seeing how we were doing. He never attempted to sell us anything or ask anything of us, except for a few pleasant moments of friendly conversation. His demeanor was impecable and he exuded a persona that was honest, sinceere and confident. His name is George Chung.

My wife and I decided to give George our listing, knowing that good social encounters don’t always transfer well when it becomes a business relation. Thank God this was an exception. Not only did he market our house well, he continually adjusted his strategys to fit the ever changing housing market. In addition he always consulted with us, asking our opinion and keeping us informed of the results. His associates were also involved and actedp rofessionally in implementing Georges directions. As a result our house was sold and we can now enjoy the fruits of George’s efforts.

Accolades to George Chung and his associates. They performed a mieracle in these trying times by selling our house at a reasonable price and in short term.

His monthly newsletter always stated that doing business with a small local realtor had many advantages. Well We think George was right on target and this short testimonial si sincerely written to proclaim George Chung “A man of his word”.

Thank you George (and staff) we love you.

Dollie and Judy Peruzzi

Dear Mr. Chung:
We want to thank you for your professional, courteous, and competent service during the sale of our home. Your knowledge of our neighborhood and the current real estate market were invaluable in the successful sale of our home. The enthusiasm you demonstrated in your desire to market our hoem in the best possible way was very reassuring to us.

When it came time to make a counter-offer to the potential buyer, you were very candid in presenting all the pros and cons of the various options we had before us. We never felt pressured to do one thing over another. You respected our need to ask many questions and answered all of them clearly, you were patient with our hestitations, and gave us the time we needed to make important decisions. 

Throughout every step of the process it was clear that you were a businessman who attended to detail and used your years of experience to benefit us, your client. You handled all the transactions ethically and above board. We felt confident that all areas of the sale would be dealt with according to real estate rules and regulations.

It has been a pleasure working with you and we give you our unconditional recommendation to anyone looking for a realtor to do the best possible job for them.

Sincerely,

Stu Silver & Judi Sittler

Dear George:

I wanted to express my thanks to you and your brokerage for handling a difficult assignment and procuring excellent results.

The court-ordered partition sale of the single family residence at 2555 Coolidge Avenue in West Los ANgeles was a difficult assignment. The defendant was uncooperative, often refusing to honor appointments made and presenting an array of logistical challenges. The Court’s requirements were unusually detailed, while the commission approved was only 5%. The Referee had wanted to use a different real estate agent with whome he regularly worked, and only grudgingly recommended your appointment.

Despite thee daunting circumstances, I was very pleased how you handled the marketing and sale of the Property. Your in-depth knowledge of the local market in West Los Angeles and your 35 agents helped market the Property quickly. You generated 10 offers and two bidders showed up at hearing.

The MLS listing price was established by appraisal at $575,000. The final sales price procured at hearing was $683,000. I think we chose the right broker!!

I was particularly impressed that 143 agents went to your first open house, and that you still held three more open houses during the sales period. In addition, I was pleased by your detailed attention to each of the ten offers.

Your counteroffer lined up the terms of all offers into one, uniform counteroffer and successfully forced all buyers to eliminate contingencies at an early point. This allowed the bidding in open court to proceed on a “cash only” basis, with no other contingencies. 

The transaction was approved by the Court in a single hearing, and then closed on time. Escrow matters proceeded without any difficulties. 

Thank you again for your fine work.

Very truly yours,

Law Offices of Jonathan Stein

Jonathan A. Stein, Esq.

Attention: 
George Chung

Hi George:

I would like to take this time to express my appreciation to you for helping me in the sale of my home. You have helped me in the past and I have been very grateful, but especially this time because of the very difficult circumstances and because of this difficult market.

I want to acknowledge you and your staff for your perseverance and commitment to the sale of this property as well as your professional attitude at all times. Again, I am grateful to have had your help and I am relieved to have been able to sell this home. I would and have recommended you to others who may be interested in selling their homes.

Sincerely,

Sue Ford

Subject: Reference Letter for George Chung

Let me first begin by saying htat George’s service started way before listing our house and selling it. To give you a little history without hopefully boring you to tears, we bought the house in 1997, remodeled it prior to moving in December 1998. We put a lot of work and planning in this house. We first met George as he walked by the house (and all the neighbors) to drop off his monthly newsletter. That first impression later became obviously important. As a successful business man myself, I am one who knows that customer contact and service are imperative to have a successful business. Here he was walking the neighborhood himself, not knocking on doors but simply saying hello and dropping off his newsletter about the properties that he had listed and those his office had sold. In 2001 my job transferred me to Northern California and I researched several property management companies and again George stood out. He managed, successfully I might add, without any vacancy with absolutely great tenants who treated the property as if it were there’s. We then decided last year to go ahead and sell the house. George and us sat down and talked about it quite at length, trying to figure out just the right price to not give it away. I might add that George at the time had sold the highest priced house in our area. It took a while to sell our house for several reasons, the most prevalent being we still had tenants in it as we were holding open houses, but I am comfortable with saying that we got top dollar for it which I believe is everyone’s goal. Now I will try and answer some specific questions that I feel would be important to find out if it were me getting the reference.

1. How helpful was he in getting the house ready for sale? George uses his own handymand and a cleaning crew. Since we had tenants in the house, after they moved, George offered to stage the house, clean the carpets, and have his cleaning crew come in and clean thoroughly including all windows inside and out. He had furniture and accessories delivered and staged the house as if it were a “model home”. The only problem was since he took pictures with a digital camera and emailed them to us, my wife almost wanted to move back in.

2. How helpful was he with the actual sale, including getting potential buyers, negotiating, and creating a contract? I believe that attention to detail in the contract ensured the smoothest sale of any house in my buying and selling over thirty houses in my life. Every form that he initiated, whether counter offers, or multiple offers, escrow instructions were very clear, not leaving potential buyers with any questions about what we would and would not do as sellers. When he got offers, no matterh ow crazy or low they were he notified us and addressed them immediately, usually with a “Are you crazy?”

3. How satisfied are you with the price you got for your home? Don’t we all wish we could get more? I honestly think that for the area where our home was it was more than any others and quite frankly I worried about comps. But obviously it worked out.

4. Ify ou were to do it all again, how likely would you be to use George again? No hesitation whatsoever!

I do want to add that you will also be extremely pleased with Henry who is George’s Escrow Company Manager…It was the first house I can remember where there was not ONE ISSUE. He returned any and all calls immediately, which si unheard of. It is usually days if ever htan an escrow officer willc all you. I think that they prefer to talk with agents only. I know you will find George CHung Realtors a class act! We both can’t say enough about George Chung Realtors. You too will have great results. Print and use this as a letter of reference including my phone number if anyone has questions and I will attempt to answer them for you.

Best regards,

Ed and Christine Vandiver